Customer Relationship Intern/Executive

• Position: CRM Intern/CRM Executive
• Location: Noida
• Duration: 6 Months for Interns (with possibility of full-time role)
• Compensation: Up to INR 10k/month for interns, upto 20k/month for Freshers full time
• Future Opportunity: Successful interns will be offered a permanent position after 6 months based on performance.
• Work Mode: Flexible (timings & work style as per project requirements)

About the Role :-

We are looking for a motivated Customer Relationship Intern & Excecutives for Internship and full time roles to support our customer relationship management initiatives. The role involves assisting in managing customer databases, improving engagement, supporting sales/marketing campaigns, and ensuring smooth customer interactions.

Key Responsibilities:-

• Maintain and update the CRM database with accurate customer information.
• Track customer interactions, queries, and feedback in the CRM system.
• Prepare daily/weekly reports on CRM activities, leads, and customer engagement.
• Analyze customer data to identify trends and opportunities for improvement.
• Collaborate with cross-functional teams (sales, marketing, support) to improve customer experience.
• Provide administrative support for CRM projects and documentation.

Desired Skills & Qualifications:-

• Pursuing or recently completed a degree in Business Administration, Marketing, IT, or related fields.
• Strong analytical and communication skills.
• Proficiency in MS Excel/Google Sheets for data handling.
• Detail-oriented, organized, and eager to learn.