Hub Admin Manager (HADM)

Role Hub Admin Manager (HADM)

Desired Experience Range 2 to 7 years

Required Skill Set Graduate/MBA, exp. in Facility Management

Location of Requirement PAN India

Job Description

• Complete ownership of managing HUB Admin activities/operation & Admin Team

· Defining Scope and KRA’s of Team members

· Communicate and co-ordinate with immediate management for day to day activities

· Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.

· Monitoring and reporting of key project activities, plans and progresses

· Managing calls and discussions

· End to end Exam day and non exam day administrative activities management and Team coordination

· Ensuring zero incident on Exam day related to Admin Services

· Help in Recruitment, Training and talent development of Team Members

· Define and deploy control and Monitoring mechanism Admin Team within HUB

· Training and development of Admin Team within HUB

· Ensure Standardising of process at all Exam Venues within HUB

· Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice

· Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis

· Central spoc for all Facility related matters within HUB

· Ensure SLA/SLC at Exam Venues

· Governance over ViDZ/LISP partners , regular meeting and closure of Audit points

· Deployment of Adhoc/Contract manpower at Exam Venue

· Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region

· Maintain and monitor legal compliances for all Venues

· Prepare and deploy contingency/BCP

· Surprise checks at exam Venues

· Handle crisis situation

· Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances

· Conduct audit of Exam venues

· Any other duty assigned from time to time

Must Have

• Good communication skills (written/verbal)

• Strong technical knowledge of Electrical Equipments

• Experienced in Soft services facility mgmt.

• Experience in Facility Operations and management

• Must have managed a team

• Experience in conflict management

• Willing to work, learn and perform under extreme pressure

• Willing to travel

• Good liasoning with Police and other local Govt. departments

• Aware of laws related to facility compliance and operations

• Vendor Management skills

• Open to take complete ownership, responsibility & accountability of assigned work

• Good computer knowledge ( Microsoft xls,word, Powerpoint etc)

Good Have

· Professional Certifications, additional language knowledge, Strong analytical and logical understanding