- Pink Jobs (Women)
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Sales CRM Assistant
BESTO CRAFT INDUSTRIES Analytics & Business Intelligence Posted 10 Jul 2025
- Salary
- ₹10,000 /month
- Job location
- Rampur (Uttar Pradesh)
- Experience
- Up to 1 years
- Openings
- 1
About the role
Role Objective:
To maintain strong customer relationships through WhatsApp marketing, regular follow-ups, and feedback collection, ensuring that every customer stays informed, engaged, and satisfied — while also supporting the sales team in lead tracking.
Key Responsibilities:
➤ Sales Support
· Handle daily WhatsApp inquiries and product queries
· Share product videos, website links, payment methods
· Guide interested customers through order process
· Maintain list of daily inquiries, interested leads, follow-up status
➤ Broadcast & CRM Marketing
· Create and send WhatsApp broadcast messages regularly
· Schedule messages for offers, new launches, and reminders
· Categorize customer groups by city, product type, or occasion
➤ Lead Follow-Up
· Call or message old leads who inquired but didn't order
· Offer new suggestions or share updates to convert them
· Maintain proper CRM sheet with name, city, inquiry, status, and remarks
➤ Review & Feedback Collection
· After every delivery, follow up with customers for review
· Ask for photo/video feedback or WhatsApp messages
· Organize reviews in folders and submit to content team
➤ Coordination & Reporting
· Coordinate with dispatch, production and content teams
· Submit daily or weekly reports of follow-up status and customer responses
· Highlight urgent leads or escalations to seniors
To maintain strong customer relationships through WhatsApp marketing, regular follow-ups, and feedback collection, ensuring that every customer stays informed, engaged, and satisfied — while also supporting the sales team in lead tracking.
Key Responsibilities:
➤ Sales Support
· Handle daily WhatsApp inquiries and product queries
· Share product videos, website links, payment methods
· Guide interested customers through order process
· Maintain list of daily inquiries, interested leads, follow-up status
➤ Broadcast & CRM Marketing
· Create and send WhatsApp broadcast messages regularly
· Schedule messages for offers, new launches, and reminders
· Categorize customer groups by city, product type, or occasion
➤ Lead Follow-Up
· Call or message old leads who inquired but didn't order
· Offer new suggestions or share updates to convert them
· Maintain proper CRM sheet with name, city, inquiry, status, and remarks
➤ Review & Feedback Collection
· After every delivery, follow up with customers for review
· Ask for photo/video feedback or WhatsApp messages
· Organize reviews in folders and submit to content team
➤ Coordination & Reporting
· Coordinate with dispatch, production and content teams
· Submit daily or weekly reports of follow-up status and customer responses
· Highlight urgent leads or escalations to seniors
Skills
- Call Centre
- Clerical/Accountancy
- E-Commerce
Who can apply
- Eligible qualificationsGraduate
- Age limit18 – 30 years
- ExperienceUp to 1 years
- SubjectAnalytics & Business Intelligence
- Open toWomen
How to apply
-
1
Online application
Submit your application on this page before 03 Oct 2026.
-
2
Random Selection
The employer reviews applications and contacts shortlisted candidates.
-
3
Track your application
See every update under My Applications in your account.
Required Documents
Download official notification (PDF)FAQs
Who can apply?
Eligible qualifications: Graduate. Age limit: 18 – 30 years. Experience: Up to 1 years.
What is the last date to apply?
Last date: 03 Oct 2026
How do I apply?
Apply online on this page. Sign in, complete your profile, and submit before the last date.
