Tele Sales Officer

JOB DESCRIPTION

TRAINEE ASSOCIATE

Calling existing and potential customers to persuade them to purchase company products and services.

Accurately recording details of customers’ purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.


STIPEND STRUCTURE AND TARGETS OF TRAINEE ASSOCIATE

FOR FRESHER: -

Trainee will be on fixed stipend for first three months.

Stipend structure of trainee will be as follows:

Stipend Component Amount
Basic Stipend 12,000/-
Performance Bonus & Attendance Bonus 2,000/-
Total 14,000/-

10% of trainee’s stipend will be at hold for 3 months and 90% of total stipend will be will released.

In order to get the stipend on hold the trainee needs to achieve the target mentioned below within 3months time period.


3 Months Target Amount to be released as bonus
(Quarterly Bonus)
Below 20 cards No Bonus applicable
More than 20 Cards Stipend on Hold.
30 Cards 3000/-
More than 30 Cards Incentives as per variable Costing.

Monthly target of the trainee will be maximum 10 cards if the trainee successfully achieves the monthly target he is liable to get per card incentive i.e. Variable Costing.

A track record of trainee will be maintained by company for 3 months. If the trainee is unable perform and improve themselves within three months time period then the management has complete authority to terminate intent from its services.

Attendance of the trainee should be minimum of 25 days working in order to validate attendance bonus.

It is mandatory to be present on Sunday as working day if the company demands.
Training period of 10 days will be provided to the trainee who comprises of:
Theoretical Training : 3 days
Practical Training : 7 days