Venue Commanding Officer

Reports to: Hub Operations Manager

Responsibilities:

• Monitoring and Managing Operational Activities of the Venue

• Drive Venue team to achieve assigned objectives as per timeline

• Review & ensure 100% preparedness of the venue for flawless delivery

• Review and ensure Policy Compliance

• Reviewing and reporting on daily Risk/ Issues/ Performance parameters/ pre-defined parameters

• Reviewing measures to achieve 100% process adherence

• Attending briefing sessions to take download on the compliance & project related information/ parameters, as per the schedule

• Resolve operational and other technical issues at the venue with guidance from concerned teams & stakeholders

• Maintain communication with all relevant teams on a regular basis prior to, during & post exam

• Manage the planning and delivery of effective, efficient, and sustainable operations as per requirement

• Ensure that delivery is in line with key performance indicators, security policies, governance requirements and customer expectations

• Monitor, support and guide team members on ground to ensure compliance with all requirements

• Manage risk for all of the services at the venue on an on-going basis, giving early insight into any issues & the actions being taken to mitigate the risk/ issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements

Requirements:

• Around 2 – 3 years of experience in Operations/Business/Service Delivery

• Good hands-on experience of Microsoft office (XL, PPT and Word etc)

• Strong communication skills

• Strong analytical skills

• Able to travel 70% 80% of the time

• Ability to work with cross functional teams

• Attention to Detail

• Self-motivated and ready to work extended hours

• Enthusiastic and pleasant personality

• Quick Learner

• Flexible working over weekends and for extended working hours

• Reporting to Exam Venue 3 hours before the exam start time (Majority of the time at 6 AM)

• Open to work in 6 days a week work model with flexible weekly off

Skills Needed:

• Strong People Management & Team Building Skills

• Good written and verbal communication

• Strong Interpersonal Skills

• Strong Presentation Skills

• Strong Analytical skills