- Rojgaar Mela
- Closed
Customer Relationship Executive CRE
SVATANTRA MICROFIN PVT LIMITED Accounts / Finance / Tax / CS / Audit Posted 21 Mar 2025
- Salary
- ₹11,720 /month
- Job location
- Ballia & Across Uttar Pradesh
- Experience
- Freshers welcome
- Openings
- 200
About the role
Job Responsibilities:*
- *Customer Service:* Provide exceptional service to customers by addressing their queries and concerns related to loans, financial products, and account management.
- *Relationship Management:* Build and maintain strong relationships with customers to foster loyalty and encourage repeat business.
- *Issue Resolution:* Handle and resolve customer complaints or issues promptly and efficiently, ensuring customer satisfaction.
- *Product Information:* Educate customers about Chaitanya’s financial products and services, including loan options, repayment plans, and benefits.
- *Document Handling:* Assist customers with the preparation and submission of required documentation for loan applications and other financial transactions.
- *Follow-Up:* Conduct regular follow-ups with customers to ensure their needs are met and to offer additional support as required.
- *Feedback Collection:* Collect and analyze customer feedback to improve service quality and report findings to management.
- *Compliance:* Ensure all customer interactions comply with company policies, regulatory requirements, and industry standards.
- *Data Management:* Maintain accurate records of customer interactions and transactions in the company's CRM system.
- *Cross-Selling:* Identify opportunities for cross-selling and upselling additional products and services to meet customer needs
- *Customer Service:* Provide exceptional service to customers by addressing their queries and concerns related to loans, financial products, and account management.
- *Relationship Management:* Build and maintain strong relationships with customers to foster loyalty and encourage repeat business.
- *Issue Resolution:* Handle and resolve customer complaints or issues promptly and efficiently, ensuring customer satisfaction.
- *Product Information:* Educate customers about Chaitanya’s financial products and services, including loan options, repayment plans, and benefits.
- *Document Handling:* Assist customers with the preparation and submission of required documentation for loan applications and other financial transactions.
- *Follow-Up:* Conduct regular follow-ups with customers to ensure their needs are met and to offer additional support as required.
- *Feedback Collection:* Collect and analyze customer feedback to improve service quality and report findings to management.
- *Compliance:* Ensure all customer interactions comply with company policies, regulatory requirements, and industry standards.
- *Data Management:* Maintain accurate records of customer interactions and transactions in the company's CRM system.
- *Cross-Selling:* Identify opportunities for cross-selling and upselling additional products and services to meet customer needs
Who can apply
- Eligible qualificationsHSC/Intermediate
- Age limit18 – 28 years
- ExperienceFreshers welcome
- SubjectAccounts / Finance / Tax / CS / Audit
- Open toMen
How to apply
-
1
Online application
Submit your application on this page before 03 Oct 2026.
-
2
Random Selection
The employer reviews applications and contacts shortlisted candidates.
-
3
Track your application
See every update under My Applications in your account.
Required Documents
Download official notification (PDF)FAQs
Who can apply?
Eligible qualifications: HSC/Intermediate. Age limit: 18 – 28 years. Experience: Freshers welcome.
What is the last date to apply?
Last date: 03 Oct 2026
How do I apply?
Apply online on this page. Sign in, complete your profile, and submit before the last date.
