Customer Support

About Adda247

Started in the year 2016 and funded by marquee investors like Google, West bridge & Info edge, Adda247 is a B2C product-based company on a mission to solve India's education problems at the grassroot level. The multilingual EdTech platform provides 360-degree learning solutions catering to all major educational needs of Tier II, tier III including online courses for competitive exams like Banking, SSC, Teaching exams, Defense exams, GATE, JEE, NEET, UPSC and state exams. Company has also recently entered the K12 segment targeting state board students in Tier II, Tier III and small towns. With more than 15 million monthly active users and 2 million paid users, Adda247 is already one of the largest and most loved EdTech players in India.

Join us on Facebook www.facebook.com/adda247live/
Follow us on LinkedIn www.linkedin.com/company/adda247/

Why join us?

Here is your chance of joining a young, energetic team with the vision to transform the education space in India. Some things that stand us apart include

Role with a purpose in a fast-growing organization
Collaborative culture
Flexible working policy
Subsidized Lunch Party culture
Regular off sites
Fun at work with gymnasium, table tennis, pool etc.

We are a Great Place to Work certified organization..

What you will do?

• Understanding user for his/her expectations
• Present product solutions virtually.
• Meet and exceed contribution goals.
• Willingness to be measured by weekly and monthly metrics.
• Use and become an expert on the Customer Relationship Management (CRM) system.
• Handling Customer queries and giving Prompt Solution.

What we  need?

Graduate Fresher can also apply

Experience in Support will be added advantage.

Good written and spoken English.

Excellent communication skills.

Salary:- Up to 14k In hand