- Private
- Closed
Desktop Support Engineer
C I Infotech Pvt Ltd Posted 26 Mar 2026
- Salary
- ₹3,00,000 /year
- Job location
- Gautam Budh Nagar (Uttar Pradesh)
- Experience
- 1 – 2 years
- Openings
- 10
About the role
Job Description – Desktop Support Engineer (L2)
Provide L2 technical support for desktops, laptops, printers, and related peripherals.
Handle escalations from L1 support and ensure timely closure of incidents as per SLAs.
Troubleshoot Windows 10/11, Microsoft Office 365, Outlook, Teams, and enterprise applications.
Diagnose and resolve LAN, Wi-Fi, and VPN connectivity issues.
Coordinate with L3 teams and external vendors for complex or unresolved issues.
Maintain accurate asset inventory, update documentation, and ensure proper tracking of IT resources.
Log, track, and update service requests in the ticketing system.
Install, configure, and troubleshoot Outlook, MS Office, and printers.
Use basic domain server knowledge for user account and system management tasks.
Provide effective remote support for users across locations.
Apply working knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP.
Ensure consistent adherence to IT processes, policies, and security guidelines.
Work in rotational shifts with timings 6 AM–2 PM and 2 PM–10 PM.
Who can apply
- Eligible qualificationsGraduate · B.E.
- Age limitAny
- Experience1 – 2 years
How to apply
-
1
Online application
Submit your application on this page before 03 Oct 2026.
-
2
Shortlisting
The employer reviews applications and contacts shortlisted candidates.
-
3
Track your application
See every update under My Applications in your account.
FAQs
Who can apply?
Eligible qualifications: Graduate · B.E.. Age limit: Any. Experience: 1 – 2 years.
What is the last date to apply?
Last date: 03 Oct 2026
How do I apply?
Apply online on this page. Sign in, complete your profile, and submit before the last date.
